Attachment IV - Customer Satisfaction Program Summary

The chart is a summary of all the Customer Satisfaction Programs that are related to the Ambulance Class Action Settlement.

^ Use OASIS to identify the programs applicable to specific vehicles.

^ Follow current published Technical Hotline prior approval guidelines.

^ Refer to the program bulletins for full details.

^ Dealers with questions about program coverage can call the Special Service Support Center.





The charts show the coverage for each of the warranty extension programs related to the Ambulance Class Action Settlement.