Body - Power Liftgate Grunt/Groan/Squeal Noise
TSB 08-18-309/15/08
POWER LIFTGATE - GRUNT/GROAN/SQUEAL NOISE
FORD:
2007-2008 Expedition
LINCOLN:
2007-2008 Navigator
ISSUE
Some 2007-2008 Expedition and Navigator vehicles equipped with power liftgates may exhibit a grunt/groan/squeal noise when powered open/close.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Disconnect the power liftgate actuator / lift rod assembly from the liftgate and body, then manually open and close liftgate.
2. If the noise is gone, replace power liftgate actuator / lift rod and initialize the power liftgate. Reference Workshop Manual (WSM), Section 501-03.
3. If the noise does not go away, reconnect the liftgate actuator rod and initialize the power liftgate. See Power Liftgate Initialization procedure in WSM, Section 501-03, under general procedures. Follow normal WSM, Section 501-03.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
081803A 2007-2008 Expedition, 1.1 Hrs.
Navigator: Replace The
Power Lift Rod, Includes
Time To Remove And
Install Interior Trim Panels
And Perform Initialization
Procedure. (Do Not Use
With 14350A, 31012A)
DEALER CODING
CONDITION
BASIC PART NO. CODE
78431 A78 42
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