Suspension - Front/Rear Suspension Squeak/Rattle

TSB 08-19-11

09/29/08

SQUEAK / RATTLE FRONT OR REAR SUSPENSION

FORD:
2007-2008 Expedition

LINCOLN:
2007-2008 Navigator

ISSUE
Some 2007-2008 Expedition and Navigator vehicles may exhibit a squeak noise from the front or rear suspension. The source of the noise may be the lower shock attachment bolt and nut.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

1. Use chassis ears to confirm the noise is coming from the shock to lower control arm attachment nut and bolt.

2. If confirmed, loosen the nut and bolt and re-torque to the 350 lb-ft (475 N.m) specification in the Workshop Manual (WSM), Section 204.

3. Retest for the noise. If concern still exists, replace the shock, nut and attaching bolt per WSM, Section 204.





Parts Block

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

081911A 2007-2008 Expedition, 1.3 Hrs.
Navigator: Diagnosis,
Includes Time To Install
Chassis Ears, and Torque
Fasteners. Includes All
Necessary Road Tests,
This Labor Operation Can
Be Claimed With Any Of
the Operations In This
Article (Do Not Use With
18124A, 18125A, 5649A)

081911B 2007-2008 Expedition, 0.7 Hr.
Navigator: Replace One
Front Shock This Labor
Operation Can Be Claimed
With Operations A, D Or E
(Do Not Use With 18124A
18125A, 5649A)

081911C 2007-2008 Expedition, 1.1 Hrs.
Navigator: Replace Both
Front Shocks This Labor
Operation Can Be Claimed
With Operations A, D Or E
(Do Not Use With 18124A
18125A, 5649A)

081911D 2007-2008 Expedition, 0.9 Hr.
Navigator: Replace One
Rear Shock This Labor
Operation Can Be Claimed
With Operations A, B Or C
(Do Not Use With 18124A
18125A, 5649A)

081911E 2007-2008 Expedition, 1.7 Hrs.
Navigator: Replace Both
Rear Shocks This Labor
Operation Can Be Claimed
With Operations A, B Or C
(Do Not Use With 18124A,
18125A, 5649A)

DEALER CODING
CONDITION
BASIC PART NO. CODE
18125 42





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