Ford Work Solutions(TM) Self-Diagnostic Mode

Ford Work Solutions(TM) Self-Diagnostic Mode


In-Dash Computer Self-Diagnostic Mode

NOTE: It is normal for popping sounds to be heard in the speakers while the in-dash computer is transitioning between modes. This is due to the power cycling of the in-dash computer.

1. Turn the in-dash computer on and navigate to the home screen.





2. Press and hold the power button and the phone button simultaneously for 10 seconds, until the screen goes blank.
- The system automatically restarts in diagnostic mode.





3. The following diagnostic routines are available:





4. To exit the self-diagnostic mode, press and hold the power button for 10 seconds, until the screen goes blank.
- The system automatically restarts in normal mode.


In-Dash Computer Software Level Check

1. Turn the in-dash computer on.

2. Press SETTINGS, then SYSTEM, then scroll down and select the VIEW icon next to the ABOUT selection.

3. The following information (relevant to service) is displayed:





4. If needed, the in-dash computer software level can be compared with the latest software level by checking the Ford Work Solutions(TM) consumer website .


Internet Connection Manager

1. Turn the in-dash computer on.

2. Press SETTINGS, then SYSTEM SETTINGS, then scroll down and select the VIEW icon next to the SPRINT CONNECTION MANAGER selection.

3. The following information (relevant to service) is displayed:










Tool Link(TM) Diagnostic Test

1. Turn the in-dash computer on.

2. Press the tool icon at the bottom RH corner of the screen (or press the tool hardkey).

3. Scroll down and select the TOOL LINK icon.

4. Select SERVICES, then STATUS.

5. The following information (relevant to service) is displayed:






Navigation Diagnostic Screen

1. Turn the in-dash computer on.

2. Press the navigation icon at the top RH corner of the screen (or press the navigation hardkey).

3. Press the satellite status icon at the top LH corner of the screen.





4. A list of the current Global Positioning System (GPS) satellites detected is shown.