Navigation/GPS - Unable To Locate Vehicle Or GPS Concerns
TSB 13-3-1103/21/13
GLOBAL POSITION SATELLITE MODULE - TRAFFIC
DIRECTIONS AND NAVIGATION - UNABLE TO
LOCATE VEHICLE - BUILT ON OR BEFORE 1/15/2013
FORD:
2013 C-MAX, Fiesta, Focus, Fusion,
Mustang, Taurus, E-Series, Edge, Escape,
Expedition, Explorer, Flex
LINCOLN:
2013 MKS, MKZ, MKT, MKX, Navigator
ISSUE
Some 2013 vehicles equipped with SYNC and/or MyFord Touch, MyLincoin Touch built on or before 1/15/2013 may exhibit a voice prompt indicating SYNC Services Traffic, Directions or Information (TDI) is unable to locate the vehicle or a Global Position System Module (GPSM) concern. MyFord Touch equipped vehicles with navigation may exhibit a screen message indicating Navigation Stopped Functioning - Contact your dealer, GPSM has a red strike through X, Navigation Unavailable is displayed in the upper right hand corner of the display screen, the last known vehicle location may be displayed instead of current location, or the vehicle location may be displayed as off road from the current vehicle position.
ACTION
Reprogram the GPSM to the latest calibration using
IDS release 83.03 and higher. Calibration files may
also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
130311A Reprogram The GPSM (Do 0.2 Hr.
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
10E893 04
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