Attachment I - Administrative Information

OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.

PLEASE NOTE
Correct all affected vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of Lip to $1,100 per vehicle.

PROMPTLY CORRECT

Promptly correct all affected vehicles on the VIN list provided in the Ford Dealership Consolidated Communicator (FDCC) and other eligible vehicles, which are brought to your dealership.

DEALER-OWNER CONTACT

Owners of affected vehicles according to Ford Motor Company records will be notified with the owner letter as shown. If you have knowledge of an owner with an affected vehicle that did not receive a notification letter, contact that owner, give the owner a copy of the owner letter and arrange for a service date.

NOTE:
Town Car owners should receive the" Lincoln Commitment Special Handling Procedure". Before calling Town Car owners, review Attachment IV to familiarize yourself with this special handling procedure.

REGIONAL CONTACT
Advise regional office if an owner:

^ cannot be contacted.

^ does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

^ To claim for the "Lincoln Commitment Special Handling" on Town Car vehicles, follow the instructions of Attachment IV.

RENTAL CARS

If the safety belt requires replacement, Ford will pay for a loaner or rental vehicle except for fuel, which will be at the owner's expense. Rentals should be provided only while the vehicle is at the dealership for the safety belt replacement. Follow Extended Service Plan (ESP) guidelines for rental dollar amounts. Enter the word "LOANER" plus the number of days the vehicle was used in the Miscellaneous Expense area of the recall claim.

NOTE:
Town Car owners should receive the "Lincoln Commitment Special Handling Procedure". Before calling Town Car owners, review Attachment IV to familiarize yourself with this special handling procedure.

PARTS RETENTION
Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures".