Attachment I - Administrative Information
OASISYou must use OASIS to determine if a vehicle is eligible for this recall.
PLEASE NOTE
Correct all vehicles in stock before delivery.
PROMPTLY CORRECT - AUTHORIZED NATURAL GAS DEALERS ONLY
^ Promptly correct all affected vehicles on the VIN list provided in the Ford Dealer Consolidated Communicator (FDCC), and other eligible vehicles that are brought to your dealership.
DEALER-OWNER CONTACT
^ Immediately contact any affected owners who have taken delivery of any of the affected vehicles. Give owner a copy of the Owner Letter and schedule a service date with an authorized Natural Gas dealer (call 1-877-ALT-FUEL).
REGIONAL CONTACT
Advise regional office it:
^ an owner cannot be contacted.
^ an owner does not make a service date.
CLAIMS SUBMISSION
Enter claims using DWE. See ACESII manual.
REFUNDS
Ford Motor will only refund for owner-paid fuel filler-valve repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer.) See Section 3 of the ACESII manual for refund information.
RENTAL CARS
Rental cars are not available for this program.