Tires - Vibration While Driving at Highway Speeds

Article No.
97-5-3

03/03/97

VIBRATION - TIRES - VIBRATION FELT WHILE
DRIVING AT HIGHWAY SPEEDS - VEHICLES BUILT
THROUGH 12/20/96 EQUIPPED WITH 16 INCH
GOODYEAR TIRES

FORD:
1996-97 THUNDERBIRD

LINCOLN-MERCURY:
1996-97 COUGAR

ISSUE:
Some vehicles equipped with Goodyear 16 inch tires may experience a vibration caused by the tires.

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ACTION:
Refer to the following Checklist (Figure 1) to determine if the tires are the cause of the vibration.

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If, after a complete analysis of the vehicle (Figures 1, 2 and 3), the Goodyear tires are suspected to be the source of the vibration, contact the Goodyear Customer Assistance Center at 1-800-321-2136. Ask to speak to someone in the Original Equipment Contact Group. This group will coordinate with the local Ford and Goodyear dealers to complete the tire analysis.

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An information sheet is provided (Figure 4) and may be faxed to the Customer Assistance Center at 1-330-796-3753 to facilitate the information gathering needed.

OTHER APPLICABLE ARTICLES: NONE
WARRANTY STATUS: INFORMATION ONLY
OASIS CODES: 303000, 306000, 703000, 703200, 703300, 703400