Claim Information and Warranty Information
Submit a Product Campaign Claim with the information indicated below:
FAILED PARTS LABOR LAB OTH
REPAIR PERFORMED PC PART NO. ALLOW FC OP HRS HRS*
INSTALL FUEL TANK 1 15549268 ** 00 V3810 0.6 0.1
SHIELD - LEFT SIDE ONLY
INSTALL FUEL TANK 2 15549268 ** 00 V3811 1.1 0.1
SHIELD - BOTH SIDES
*Campaign Administrative Allowance
**The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 30% of all parts required for tile repair.
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim submission.
Dear Chevrolet Owner:
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that certain 1984, 1985 and 1986 Chevrolet C31 Light Duty Cab and chassis models equipped with a low service body and loaded to the maximum required weight for a Federal Motor Vehicle safety Standard (FMVSS) 301 test failed to comply with the requirements of FMVSS 301 "Fuel System Integrity" during a 30 mph frontal barrier tent. The impact caused a hole to be cut into the fuel tank, which allowed greater than acceptable fuel spillage. Fuel spillage during and after such a collision could result in a fire.
To bring your vehicle into FMVSS 301 compliance, it will be necessary to add an additional shield to the front of the original equipment stone shield to protect the fuel tank in the event of a severe frontal impact. Instructions for making this correction have been sent to your Chevrolet dealer. It is estimated that parts will be available to your dealer on January 30, 1987. The labor time necessary to perform this correction is approximately 30 minutes. Please ask your dealer how much additional time will be necessary to process your vehicle.
Your Chevrolet Dealer in best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer an the agreed service date, and they do not remedy this condition on that date or within five days, we recommend you contact your nearest Chevrolet Branch Office, either in person or by telephone. The Branch Office will assist you and your dealer in getting your vehicle corrected. The locations and telepbone numbers of the Branch offices are listed in your Owner's Manual.
After contacting your dealer and the Branch Office, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator. National Highway Traffic Safety Administration. 400 Seventh St., S.W., Washington, D.C. 20590 or call 800-424-9393 (Washington. D.C. residents use 426-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist them in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.
We are sorry to cause you this inconvenienc, however, we have taken this action in the interest of your safety and continued satisfaction with our products.