Operation CHARM: Car repair manuals for everyone.

Service Procedure

1. Open driver's door.

2. Verify that the Vehicle Identification Number (VIN) of the new Certification Label is the same as the existing label. (See illustration included with sample owner letter).

If the VIN of the new certification label is different than the existing label, contact your Zone Office to arrange to receive the correct label.

If the VIN of the new certification label is the same as the existing label, follow the remaining steps of this procedure and install the new label.

3. With an appropriate instrument, lift corner of certification label and peel from door edge.

4. Clean area where new label will be installed with soapy water and wipe dry.

5. Remove protective backing from new label and carefully apply to vehicle in the same location as the original label.

DO NOT ATTEMPT TO REMOVE OR LOOSEN THE NEW LABEL ONCE IT HAS BEEN APPLIED AS THIS WILL DAMAGE THE LABEL AND MAKE IT ILLEGIBLE.

6. Install Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL:




CAMPAIGN IDENTIFICATION LABEL

Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the five digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ballpoint pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.

Apply "Campaign Identification Label" only on a clean dry surface.
CLAIM INFORMATION

Submit a Product Campaign Claim with the information indicated below:


FAILED PARTS LABOR LAB OTH
REPAIR PERFORMED PC PART NO. ALLOW FC OP HRS HRS *

INSPECT & INSTALL NEW 00 V3660 0.2 0.1
CERTIFICATION LABEL

*Campaign Administrative Allowance

Dealers will automatically recieve the correct labor allowance based on the labor operation performed.

Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim submission.
Notification Used By Chevrolet Motor Division


Dear Chevrolet Truck Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

General Motors has determined that certain 1986 Chevrolet S/T Light Duty model trucks built at Moraine Truck Assembly do not conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 120, "Tire Selection and Rims for Vehicles Other Than Passenger Cars." The trucks were assembled correctly except that the tire and wheel information on the certification label may be incorrect. Specifically, all the 5's were changed to 6's (i.e. P195/75R14 read P196/76R14 and 15 x 6JJ read 16 x 6JJ).

To correct this noncompliance, a new certification label should be installed on the affected vehicles. We have enclosed a new certification label. For your convenience, you may install it yourself. Just follow the instructions on the reverse side of this letter.

If you prefer, you may arrange a service date with your Chevrolet Dealer. They will be pleased to install the new label for you at no charge.

If you decide not to install the new label yourself, your Chevrolet Dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date or within five days, we recommend you contact the nearest Chevrolet Zone Office. The Zone Office will assist you and the dealer in getting your vehicle corrected. The locations and telephone numbers of the Zone Offices are listed in your Owners Manual.

After contacting your dealer and the Zone Office, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington, D.C. 20590 or call 800-424-9393 (Washington, D.C. residents use 426-0123).

If you install the new certification label or if you have sold or traded your vehicle, please complete the enclosed postage paid owner reply card and mail it to us. This will assist us in assuring that all affected vehicles have been corrected.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.

Chevrolet Motor Division GENERAL MOTORS CORPORATION

Enclosure
ADMINISTRATIVE PROCEDURE


REFER TO THE CURRENT CHEVROLET SERVICE POLICIES AND PROCEDURES MANUAL AND CLAIMS PROCESSING MANUAL FOR CAMPAIGN HANDLING AND ADMINISTRATIVE PROCEDURES.

CERTIFICATION LABEL:




INSTRUCTIONS

1. Open driver's door.

2. Verify that the Vehicle Identification Number (VIN) of the new Certification Label, enclosed with these instructions is the same as the existing label.


If the VIN of the new certification label is different than the existing label, contact your Zone Office to arrange to receive the correct label (the locations and telephone numbers of the Zone Offices are listed in your owners manual).

If the VIN of the new certification label is the same as existing label, follow the remaining steps of this procedure and install the new label.
3. With an appropriate instrument lift corner of certification label and peel from door edge.

4. Clean area where new label will be installed with soapy water and wipe dry.

5. Remove protective backing from new label and carefully apply to vehicle in the same location as the original label.

NOTE: DO NOT ATTEMPT TO REMOVE OR LOOSEN THE NEW LABEL ONCE IT HAS BEEN APPLIED AS THIS WILL DAMAGE THE LABEL AND MAKE IT ILLEGIBLE.

6. After completing enclosed postage paid owner reply card, return it to us.