Operation CHARM: Car repair manuals for everyone.

Defect, Vehicles, Dealer and Owner Information

DEFECT INVOLVED

General Motors has determined that a defect which relates to motor vehicle safety exists in some 1988 C/K 15-25 model trucks built at Ft. Wayne. One or both of the outer tie rod nuts may be loose and not crimped. A loss of one or both of these nuts could lead to the outer tie rod(s) disengaging from the steering knuckle resulting in a possible loss of steering control which could lead to a vehicle crash without prior warning.
To prevent this condition from occurring it will be necessary to inspect the outer tie rod nuts for crimping on all involved vehicles. If a non-crimped nut is found, the tie rod and knuckle are to be replaced and the toe-in set.

VEHICLES INVOLVED

Involved are certain 1988 C/K 15-25 model trucks built at Ft. Wayne within the following VIN breakpoints:

Model Assembly
Year Plant From Through

1988 Ft. Wayne JZ500307 JZ500891

The specific vehicles involved in this campaign have been identified by Vehicle Identification Number Computer Listings. These listings are furnished to all involved dealers with the campaign bulletin.

DEALER CAMPAIGN RESPONSIBILITY

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward. Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to ensure the campaign correction has been made before reselling or releasing the vehicle. Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this bulletin. If no owner's name and address were available to GMC Truck Division at the time of campaign
initiation, the dealer will determine the owner's name and address from the dealership sales records. Please provide this information directly on the second copy of the listing next to the applicable VIN so that our records may be updated and the appropriate notification mailed to the owner. This second copy should then be submitted to the address listed below in the previously supplied yellow campaign envelopes.

GMC Truck Division General Motors Corporation 101 Union Street Plymouth, MI 48170

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by GMC Truck Division (see copy of owner letter included with this bulletin). A listing of owner names and addresses has been furnished to the involved dealers to enable dealers to follow up with owners involved in this campaign. This listing may contain owner names and addresses obtained from state motor vehicle registration records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to this campaign.