What You Should Do

WHAT YOU SHOULD DO

Your dealership sales records require inspection to determine the name and address of purchasers of these replacement tanks.

^ If the purchaser is the owner of the vehicle, you should send the owner a copy of the attached owner letter requesting their truck be brought in for inspection per campaign bulletin 91-C-51.

^ If the purchaser is NOT the owner of the vehicle, (e.g., a body shop, independent repair shop, etc.), you should contact the repair facility and obtain the owner's name and address so you can send the owner a copy of the attached owner letter requesting their truck be brought in for inspection per Campaign Bulletin 91-C-51.

Copies of the owner's name and address for each listed part number, along with your dealership name, address and dealer code should be mailed to the appropriate division:

Chevrolet Motor Division GMC Truck Division
Mail Code 480 205 210 Product Campaigns
30007 Van Dyke 31 E. Judson (MC 1607-02)
Warren, MI 48090-9065 Pontiac, MI 48342-2230
Attention: Campaign Coordinator Attention: Campaign Coordinator

If the subject fuel tank was sold to a repair facility rather than to the vehicle owner, contact that facility to obtain the name and address of the vehicle owner. Send the customer a copy of the attached owner notification letter and forward the name and addresses of these customers to the above address.

Since this recall involves only replacement parts, and GM records do not contain the customer name and address, it is very important that each involved dealer take the necessary time required to responsibly identify customers who have purchased these tanks.

If you have any of these tanks in inventory, they should be returned to GMSPO which will credit your account for the purchase plus an allowance for handling or provide you with a replacement tank. Use SPO form PC659 and the customary procedures for defective part return as described in the Parts Policy and Procedures Manual.

Your prompt attention to this matter is most appreciated.

To: All General Motors Dealers

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

Every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owner is being instructed to contact the GMC Truck Division Customer Relations Office or the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.