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Owner Letter


Dear GMC Truck Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

General Motors has determined that the rear bench seats in certain 1989-91 G-Vans fail to conform to the requirements of FMVSS 207, "Seating Systems". Should one of these vehicles become involved in an accident and there were passengers in the seat, the seat back frame could break and suddenly recline without supporting the loading specified in the Federal standard. This could increase the likelihood of occupant injury.

In order to comply with FMVSS 207, and to correct this condition, reinforcements will be added that run from the side of the seat back frame assembly to the seat cushion frame assembly to strengthen the seat back. This service will be performed for you at no charge.

Instructions for performing this service have been sent to your GMC dealer. Please contact your dealer to arrange a service date. The labor time necessary to perform this correction will vary from 1/2 hour to 2 hours. Please ask your dealer how much additional time will be needed to process your vehicle.

Your dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not service this condition on that date or within five days, we recommend you contact your nearest GMC Truck Zone Office by telephone. The Zone Office will assist you and your dealer in getting your vehicle corrected. The telephone numbers of the Zone Offices are listed in your Warranty and Owner Assistance Information Manual.

After contacting your dealer and the Zone Office, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street S.W., Washington, D.C. 20590, or call 1-800-424-9393 (Washington D.C. residents may call 366-0123).

The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have soid or traded your vehicle, please furnish us complete name and address of the person you sold or traded your vehicle to and return the card to us.

We are sorry to cause you this inconvenience; however, we have taken this acton in the interest of your safety and continued satisfaction with our products.