Part, Service Procedure, I.D. Label & Claim Information
PARTS INFORMATIONParts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2).
Quantity/
Part Number Description Vehicle
11509421 Bolt, M12 x 1.75 x 40 6
15531205 Washer, M12, Special 10
11500756 Nut, Prevailing Torque, M12 4
FIGURE 1 - TRAILER HITCH FASTENERS:
SERVICE PROCEDURE
1. Inspect the trailer hitch platform (Figure 1.) underneath the vehicle frame for signs of movement as evidenced by scrape or scrubbing marks on the frame and by physically attempting to shift the platform.
2. If no evidence of shifting is detected, torque the two (2) fastener bolts with welded nuts and the four (4) bolts with prevailing torque nuts to the specified value. (80-100 N-m or 60-75 lb.ft.)
3. If evidence of shifting is detected, the fasteners must be replaced at all six (6) fastening points, as the fasteners may be damaged.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean dry surface.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information indicated below:
* Campaign Administrative Allowance
** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Not price plus 30% of all parts required for the repair.
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product campaign Claim Submission.