Owner's Letter
June 20, 1989Dear Chevrolet Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1989 Chevrolet C/K Extended Cab model trucks produced at Oshawa Truck Assembly Plant. These vehicles may have below specified torque on the optional trailer hitch (VR4) attaching fasteners. This incorrect torque could allow the trailer hitch to move under towing loads. This could eventually lead to failure of the fasteners. If this occurs while a trailer is being pulled, the hitch and trailer could separate and a vehicle crash could occur without prior warning.
WHAT WE WILL DO
To prevent the possibility of this condition occurring, it will be necessary to inspect for evidence of trailer hitch movement, and if movement has occurred, the attaching fasteners will be replaced and tightened to the specified torque. If no movement has occurred, the attaching fasteners will be tightened to the specified torque. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer. It is estimated that parts will be available on or about June 20, 1989. The Labor time necessary to perform this service correction is approximately twenty-five (25) minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Chevrolet dealer is best equipped to obtain parts and provide service to insure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary (correction/inspection) in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.