Recall - Trailer Hitch Fasteners Not Enough Torque: Overview
89chevy11Number: 89C08
Section: 2
Date: JUNE, 1989
Subject: PRODUCT SAFETY CAMPAIGN 89C08 TRAILER HITCH FASTENERS
Model and Year: 1989 CHEVROLET C/K TRUCKS MODEL 10-30 WITH EXTENDED CAB EQUIPPED W/VR4 OPTIONAL TRAILER HITCH (OSHAWA ONLY)
To: All Chevrolet Dealers
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owners are being instructed to contact the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.