Campaign - RH Lower Control Arm Bolts Under Torqued
89chevy13NUMBER: 89-C-08
GROUP: 3C - Front Suspension
DATE: August, 1989
SUBJECT: RH LOWER CONTROL ARM ATTACHING BOLTS UNDER TORQUED
MODELS: 1989 C15-35 LIGHT TRUCKS BUILT AT OSHAWA TRUCK ASSEMBLY CENTER
General Motors has determined that certain 1989 C15-35 light trucks built at the Oshawa Truck Assembly Center may have been produced with righthand lower control arm bolts with torque prevailing nuts that were not tightened to the specified torque (180 N-m, 133 lbs.ft.). While the nut will not come off of the bolt, it can become loose and result in a noticeable clunking noise during suspension movement. To correct this condition, it will be necessary to tighten the RH lower control arm attaching bolts to the specified torque.
VEHICLES INVOLVED
Involved are certain 1989 C15-35 light trucks built at the Oshawa Truck Assembly Center within the following VIN breakpoints:
MODEL ASSEMBLY
YEAR PLANT FROM THROUGH
1989 Oshawa K1557966 K1558250
K1558387 K1558460
The specific vehicles involved in this campaign have been identified by Vehicle Identification Number Computer Listings. These listings are furnished to all involved dealers with the campaign bulletin.
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers are to correct all affected vehicles in new and used vehicle stock prior to their sale. Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you
should take the steps necessary to ensure the campaign correction has been made before reselling or releasing the vehicle. Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to be make the required correction according to instructions contained in this bulletin. If no owner's name and address were available to GMC Truck Division at the time of campaign initiation, the dealer will determine the owner's name and address from the dealership sales records. Please provide this information directly on the second copy of the listing next to the applicable VIN so that our records may be updated and the appropriate notification mailed to the owner. This second copy should then be submitted to the address listed below in the previously supplied yellow campaign envelopes.
GMC Truck Division General Motors Corporation 101 Union Street Plymouth, Michigan 48170
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by GMC Truck Division (see copy of owner letter included with this bulletin). A listing of owner names and addresses has been furnished to the involved dealers to enable dealers to follow up with owners involved in this campaign. This listing may contain owner names and addresses obtained from State Motor Vehicle Registration records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to this campaign.
Figure No. 1:
SERVICE INFORMATION
The lower control arm must be supported before tightening, either by using a drive-on hoist, or by using a frame hoist and supporting the lower control arm with J-23028-01 secured to the end of a suitable jack. Refer to Figure 1. Tighten nuts (71 and 78) (Figure 1) to 180 N-m (133 lbs.ft.). Remove the jack, if used, and lower the vehicle.
WARRANTY INFORMATION
Dealers should submit an accurately filled out Warranty Repair Order on each vehicle completed under this campaign.
LABOR
OPERATION *TIME TROUBLE
NUMBER DESCRIPTION ALLOWANCE CODE
V5510 Tighten lower control arm .3Hr 96
attaching bolts
* For dealer to receive Administrative Time Allowance associated with this campaign, add 0.1 hour to the Labor Operation Time Allowance.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this product campaign bulletin will require a "Campaign Identification Label". Each label provides a space to include the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ball point pen. Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner Apply "Campaign Identification Label" only on a clean, dry surface.
ADMINISTRATIVE PROCEDURE
Procedures covering this campaign are outlined in Section V of your dealership's "GM Truck Claims Processing Manual" #P 8819.
Dear GMC Owner:
General Motors has determined that certain 1989 C15-35 light trucks built at the Oshawa Truck Assembly Center may have been produced with right-hand lower control arm bolts with torque prevailing nuts that were not tightened to the specified torque (180 N-m, 133 lbs.ft.). While the nut will not come off of the bolt, it can become loose and result in a noticeable clunking noise during suspension movement.
To correct this condition, it will be necessary to tighten the RH lower control arm attaching bolts to the specified torque. This service will be completed for you at no charge.
Instructions for performing this service have been sent to your GMC Truck dealer. Please contact your dealer to arrange a service date. The labor time necessary to perform this correction is approximately 15 minutes. Please ask your dealer how much additional time will be needed to process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.