Vehicles Involved and Dealer Responsibility
VEHICLES INVOLVEDInvolved are certain 1992 M/L Vans with automatic transmissions (RPO MD8) built within the following VIN breakpoints:
VEHICLES REQUIRING NEW DIPSTICK
NOTE:
A listing of owner names and addresses will NOT be furnished to the involved dealers for these vehicles. A listing of vehicles in inventory (stock units) will be sent to all involved dealers with the campaign bulletin.
Certain vehicles built between the following VIN breakpoints will also need to have the transmission fluid level inspected and adjusted (see Note below) if necessary:
VEHICLES REQUIRING NEW DIPSTICK AND TRANSMISSION FLUID LEVEL INSPECTION
The specific vehicles involved in this portion of the campaign have been identified by Vehicle Identification Number Computer Listings. These listings are furnished to all involved dealers with the campaign bulletin. Retain this listing, as these vehicles WILL NOT appear on future follow-up listings.
NOTE:
Due to mailing schedule of dipsticks to owners, dealers ARE NOT to follow up with these owners until AFTER July 31, 1992.
DEALER CAMPAIGN RESPONSIBILITY
Since a new dipstick can be easily installed and for the owner's convenience, a new dipstick, along with installation instructions will be sent directly to all owners of record. Refer to PARTS INFORMATION if owner calls regarding dipstick problems. Owners may install the dipstick or they may ask the dealer to do the service. Owners of vehicles which need to have transmission fluid level inspected will be instructed to make an appointment with the dealer to have this service completed.
NOTE:
Due to mailing schedule of dipsticks to owners, dealers ARE NOT to follow up with these owners until AFTER July 31, 1992.
All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE owners take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this bulletin.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
If the name and address of the owner of an involved vehicle was unavailable to GMC Truck Division at the time of campaign initiation, the dealer must determine the owner's name and address from the dealership sales records. Please provide this information directly on the second copy of the listing next to the applicable VIN so that our records may be updated and the appropriate notification mailed to the owner. This second copy should then be submitted to the address listed below in the previously supplied yellow campaign envelopes.
GMC Truck Division
General Motors Corporation
101 Union Street
Plymouth, Michigan 48170
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by GMC Truck Division (see copy of owner letter included with this bulletin). Owners are being instructed to call their GMC Truck dealer if they encounter problems in receiving their dipstick. Refer to PARTS INFORMATION if owner calls regarding dipstick problems.
A listing of owner names for vehicles which require only the dipstick to be replaced will NOT be furnished to involved dealers.
A listing of owner names and addresses, for owners of vehicles whose VIN are in the range specified in the VEHICLES REQUIRING TRANSMISSION FLUID LEVEL INSPECTION, will be furnished to the involved dealers. This will enable dealers to follow up with owners involved in this portion of the campaign AFTER July 31, 1992.
The listing may contain owner names and addresses obtained from State Motor Vehicle Registration records. The use of such motor vehicle
registration data for any other-purpose is a violation of law in several states. Accordingly, you are urge to limit the use of this listing to this campaign.