Owner Letter
Dear GMC Truck Owner:This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that CERTAIN 1994 C/K model truck seats may have been assembled without bolts that connect the upper slave hinge to the seat back frame, or bolts that connect the seat to the seat adjuster. If either of these conditions exists, the seat does not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 207, "Anchorage of Seats."
To correct this condition, dealers will inspect seats for missing bolts and install bolts if required This service will be completed for you at no charge.
Please contact your GMC Truck dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your GMC dealer. Please contact your dealer to arrange a service date. The labor time necessary to perform this correction will vary. Please ask your dealer how much time will be needed to schedule, process and repair your vehicle.
Your GMC dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However. if you take your vehicle to your dealer on the agreed service date and they do not service this condition on that date or within five days, we recommend you contact GMC Truck Consumer Relations by telephone. Consumer Relations will assist you and your dealer in getting your vehicle corrected. The telephone number of the Consumer Relations office is listed in your Warranty and Owner Assistance Information Manual.
After contacting your dealer and GMC Truck Division. if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590. or call 800-424-9393 (Washington. D.C. residents use 366-0123).
The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please furnish the complete name and address of the person you sold or traded your vehicle to and return the card to GMC Truck.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued safety and satisfaction with our products.