Owner Letter

Dear GMC Truck Customer:

As a valued customer, your complete satisfaction with your GMC truck is our goal. In keeping with this goal, we want to let you know that we have discovered a problem that could affect your vehicle and we want to take care of it at no charge to you.

On a number of 1995 Sierras, Yukons, Suburbans, Vanduras, and P. Chassis trucks with the Hydra-Matic 4L80-E automatic transmission, such as yours, the transmission may have been assembled with an improper finish on the planetary carrier pinion gear pin. This condition could result in transmission becoming inoperative in drive or reverse.

To be absolutely sure that your vehicle is to specifications, we will replace the transmission assembly.

Instructions for performing this service have been sent to your GMC Truck dealer, and parts are available. Please contact your GMC dealer to arrange a service date as soon as possible. This procedure will take about approximately 1-1/2 to 4 hours to complete, but you should ask how much additional time your dealer will need to schedule and process your vehicle.

The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please furnish us the complete name and address of the person you sold or traded your vehicle to and return the card to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our product.