Operation CHARM: Car repair manuals for everyone.

Dealer Letter

Dear GMC Truck Dealer:

REASON FOR THIS RECALL

On CERTAIN 1995 Jimmys with GMSPO running boards, the rear end caps may not support an individual's weight if the very end-most "balloon" portion is stepped on. Forces greater than approximately 250 pounds could cause the end cap to detach from the running board and the vehicle. Also, the installation of the running board severely inhibits jacking of the vehicle using the original equipment jack. The running boards "widen" the vehicle and this greatly reduces the diameter of the arc that the jack handle can travel in. This makes manual jacking of the vehicle difficult. These conditions could result in customer dissatisfaction.

Vehicles involved are CERTAIN 1995 2-door and 4-door S/T Jimmys equipped with GMSPO running boards that were sold by GMSPO to dealers from November 16, 1994 through January 17, 1995. Included in this letter is a list of involved running boards sold to your dealership.

WHAT YOU SHOULD DO

Your dealership sales records require inspection to determine the name and address of purchasers of these running boards. You will be paid a time allowance of 18 minutes for each name and address found. This time allowance differs from the previous campaign (91-C-51 Service Part Fuel Tank Sender Ring Welds) due to fact that you will not be mailing a copy of the owner's name and address to GMC Truck.

^ If the purchaser is the owner of the vehicle, you should send the owner a copy of the owner letter requesting their truck be brought in for inspection per campaign bulletin 95-C-44.

^ If the purchaser is NOT the owner of the vehicle (e.g., a body shop, independent repair shop, etc.), you should contact the repair facility and obtain the owner's name and address so you can send the owner a copy of the owner letter requesting their truck be brought in for inspection per Campaign Bulletin 91-C-51.

Since this recall involves an accessory part, and GMC Truck records do not contain the customer name and address, it is very important that each involved dealer take the necessary time required to responsibly identify customers who have purchased these running boards.

If you have any of these running boards in inventory, they should be returned to GMSPO which will credit your account for the purchase plus an allowance for handling or provide you with a replacement running board. Use SPO form PC659 and the customary procedures for defective part return as described in the Parts Policy and Procedures Manual.

Your prompt attention to this matter is most appreciated.