Owner Letter
Dear GMC Truck Customer:This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in CERTAIN 1995 C/K model trucks with automatic transmissions. A condition exists where the transmission shift-cable lock clip may back out of its installed position resulting in a loss of cable adjustment. Loss of adjustment could cause the transmission to not obtain mechanical "PARK" when the shift lever is placed in the "PARK" position. If this occurred, the "PARK" indicator light would not illuminate. However, if the driver failed to notice the indicator light was not illuminated and did not apply the park brake, unwanted vehicle movement could occur.
To correct this condition, dealers will adjust the shift cable and install a redundant lock clip. This service will be performed for you at no charge.
Instructions for performing this service have been sent to your GMC Truck dealer. Please contact your dealer to arrange a service date. The labor time necessary to perform this correction will be approximately 20 minutes and parts are available. Please ask your dealer how much additional time will be needed to process your vehicle.
Your GMC Truck dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not service this condition on that date or within five days, we recommend you contact GMC Truck Consumer Relations by telephone. Consumer Relations will assist you and your dealer in getting your vehicle corrected. The telephone number of the Consumer Relations office is listed in your Warranty and Owner Assistance Information Manual.
After contacting your GMC Truck dealer and GMC Truck Consumer Relations, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C., 20590, or call 1-800-424-9393 (Washington, D.C. residents use 202-366-0123)
The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please furnish us complete name and address of the person you sold or traded your vehicle to and return the card to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our product.