ABS - Warranty Part Exchange Program
File In Section: 5 - BrakesBulletin No.: 66-50-14
Date: October, 1996
EXCHANGE PROGRAM
Subject:
Kelsey Hayes EBC-310 and 410 (ABS) Diagnostic Assistance and Part Exchange Program
Models:
1996 Chevrolet and GMC S Model
with 2.2L Engine (VIN 4 - RPO LN2)
1996 Chevrolet and GMC G Models (Plant VIN 1)
1997 Chevrolet and GMC S/T, G, P3 Models
1997 Chevrolet and GMC C Series Conventional Cab Medium Duty
1997 Chevrolet and GMC T Series Medium Duty Tilt Cab
1997 Oldsmobile Bravada
The models listed above are equipped with the Kelsey Hayes EBC-310 or 410 four wheel anti-lock brake system. In order to provide product feedback and increased customer satisfaction, a part exchange program will be in effect through the 1997 model year (unless otherwise notified) on the following two components of the EBC-310 and 410 system (Figure 1).
^ Electronic Brake Control Module (EBCM)
^ Brake Pressure Modulator Valve (BPMV)
The Kelsey Hayes Technical Assistance Center (K-TAC), in addition to providing diagnostic and repair assistance, will administer the part restriction program.
An authorization case number will be required from K-TAC before a BPMV or EBCM will be shipped. Parts will be sent overnight and will be invoiced to dealers via GM Service Parts Operations (GMSPO). A core charge will be involved. Installation instructions and core return procedures will be included in each shipment.
Important:
To receive core credit, the EBCM and BPMV core return procedures must be followed.
To initiate a parts order, or to obtain diagnostic assistance, dealers should contact K-TAC by dialing the following phone number.
1-800-546-4ABS (4227)
K-TAC phones will be manned from 7:30 a.m. until 7:00 p.m. EST Monday through Friday. The remainder of the time, an automated answering machine will take the information for a callback.
For next day delivery of an EBCM or a BPMV, it is recommended that calls be received by K-TAC before 3:00 p.m. EST.
Prior to calling K-TAC, please complete the diagnostic sheet on the following page (make copies of the original). The information you provide will help to quickly identify and correct conditions which affect our customers satisfaction. For additional EBC-310 and 410 diagnostic and service information, refer to the appropriate year and model Service Manual.
Important:
K-TAC does not have warranty approval authority. Warranty concerns should be directed to your divisional representative for approval prior to making repairs.