Recall - Brake Pressure Module Valve Replacement: Overview
Product Safety 00013A - ABS EBC325 Retaining Clip # 00013A00013 -- ABS EBC325 Retaining Clip
2000 Chevrolet 2WD & 4WD Silverado, GMC 2WD & 4WD Sierra, Chevrolet 4WD Extended Cab S10 and GMC 4WD Extended Cab Sonoma
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2000 Chevrolet 2 and 4-wheel drive Silverado pickup trucks, GMC 2 and 4-wheel drive Sierra pickup trucks, Chevrolet 4-wheel drive extended cab S-10 pickup trucks, and GMC 4-wheel drive extended cab Sonoma pickup trucks equipped with 4 wheel disc brakes. Some of these vehicles have an Antilock Braking System (ABS) motor containing an out-of-specification spring clip. As the number of ABS stops accumulates, this clip could allow the motor bearing to become misaligned. If misalignment occurs, the noise during ABS activation caused by the ABS motor will become progressively louder, and retainer/bearing friction will increase, resulting in higher motor-current draw. Eventually, this could render the ABS non-functional. If this occurs, both the amber ABS warning light and the red brake warning light will illuminate. The base brakes would remain fully functional, but the Dynamic Rear Proportioning (DRP) system, which optimizes front to rear brake balance would become inoperative. If the driver were to ignore the red brake warning light, the higher rear-brake output could potentially decrease vehicle stability during braking that slides the rear wheels. This instability could result in a vehicle crash.
Correction
Dealers are to replace the brake pressure module valve assembly.
Vehicles Involved
Involved are certain 2000 Chevrolet 2 and 4-wheel drive Silverado pickup trucks, GMC 2 and 4-wheel drive Sierra pickup trucks, Chevrolet 4-wheel drive extended-cab S-10 pickup trucks, and GMC 4-wheel drive extended-cab Sonoma pickup trucks equipped with 4 wheel disc brakes and built within the VIN breakpoints shown.
Service Information
IMPORTANT
Dealers should confirm vehicle eligibility VISS (Vehicle Information Service System) or GM Access Screen (Canada only) or DCS Screen 445 (IPC only) prior to beginning campaign repairs. [Not all vehicles within the above breakpoints may be involved].
Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.
Parts Information
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Campaign Identification Label
For US and IPC
Place a Campaign Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Put the Campaign Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. When installing the Campaign Identification Label, be sure to pull the tab to allow the adhesion of the clear protective covering Additional
Campaign Identification Labels for US dealers can be obtained from Dealer Support Materials by calling 1-888-414-6322 (Monday-Friday, 8:00 am to 5:00 pm EST). Ask for Item Number S-1015 when ordering.
Additional Campaign Identification Labels for IPC dealers can be obtained from your Regional Marketing Office.
Campaign Identification Label
For Canada
Place a Campaign Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Put the Campaign Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. Additional Campaign Identification Labels for Canadian dealers can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 am to 5:00pm EST). Ask for Item Number GMP 91 when ordering.
Claim Information
Submit a Product Campaign Claim with the information shown.
Refer to the General Motors WINS Claims Processing Manual for details on Product Campaign Claim Submission.
Customer Notification
For US and Canada
Customers will be notified of this campaign on their vehicles by General Motors (see copy of customer letter).
Customer Notification
For IPC
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Safety Act. For owners outside these areas, dealers should notify customers using the suggested dealer letter.
Dealer Campaign Responsibility
For US and IPC (US States, Territories, and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letter, customers are told how to contact the US National Highway Traffic Safety Administration if the campaign is not completed within a reasonable time.
Dealer Campaign Responsibility
For ALL
All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
DISCLAIMER