Impact Detection

Following a front air bag deployment, the VCP automatically notifies the OnStar(R) Center that an accident has occurred. The OnStar(R) Center will respond by attempting to establish voice contact with the occupant(s) of the accident vehicle on the cellular equipment. If the driver does not respond or requests help, the OnStar(R) Center advisor contacts the nearest emergency services provider with an accident report and vehicle location.

In the event that the cellular connection to the vehicle is terminated, the OnStar(R) Center advisor will attempt to reestablish contact with the vehicle. If this step fails to reconnect the OnStar(R) Center advisor with the occupants of the vehicle, emergency services will be dispatched to the vehicle's location.