Campaign - Fuel Tank Inlet Check Valve Fracture: Overview
Subject:Special Coverage Adjustment - Fuel Tank Inlet Check Valve Fracture
# 07099A - (08/24/2007)
Models:
2002-2004 CHEVROLET TRAILBLAZER EXT
2002-2004 GMC ENVOY XL
2004 GMC ENVOY XUV
This bulletin contains a revised service procedure and claim information. Discard all copies of bulletin 07099, dated June 2007.
Condition
Some customers of 2002-2004 Chevrolet TrailBlazer EXT and GMC Envoy XL, and 2004 GMC Envoy XUV vehicles may comment on an SES light illumination, which may be accompanied by a fuel odor, and/or a few drops of fuel on the ground when refueling the vehicle. This may be caused by a fracture of a weld on the fuel tank inlet check valve (ICV). The ICV is located above the full fuel level. A fracture in this area may allow fuel vapors to pass through and allow droplets of fuel to accumulate on the side of the fuel tank as it passes over the fracture during refueling.
Special Coverage Adjustment
This special coverage covers the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. The repairs will be made at no charge to the customer.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after June 8, 2007, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to June 8, 2007, must be submitted to the Service Contract provider.
Vehicles Involved
Parts Information
Customer Notification
General Motors will notify customers of this special coverage on their vehicles (see copy of typical customer letter shown in this bulletin - actual divisional letter may vary slightly).
Service Procedure
1. Inspect the fuel tank for a leak at the fuel tank inlet check valve (ICV). Refer to Fuel Tank Leak Test in the Diagnostic Information and Procedures section of SI, if required.
^ If a fuel leak is present at the fuel tank ICV, replace the fuel tank. Proceed to Step 2.
^ If no fuel leak is present at the fuel tank ICV, no further action is required.
2. Replace the fuel tank. Refer to the appropriate service procedure in SI.
Claim Information
For vehicles repaired under the terms of this special coverage, submit a claim with the information shown.
Customer Reimbursement - For US
All customer requests for reimbursement for previous repairs for the special coverage condition will be handled by the Customer Assistance Center, not by dealers.
Important:
Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the form.
Customer Reimbursement - For Canada and Export
Customer requests for reimbursement of previously paid repairs to correct the condition described in this bulletin are to be submitted to the dealer prior to or by June 30, 2008. Repairs must have occurred within the 10 years of the date the vehicle was originally placed in service, or 240,000 km, whichever occurs first.
When a customer requests reimbursement, they must provide the following:
- Proof of ownership at time of repair.
- Original paid receipt confirming the amount of unreimbursed repair expense(s) (including Service Contract deductibles), a description of the repair, and the person or entity performing the repair.
If the work was done by someone other than a GM dealership, the amount of reimbursement will be limited to the amount that the repair would have cost GM to have it completed by a GM dealership.
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