Service Procedure
ImportantThe labor time for performing the refresh/reprogram of the passenger door module in this recall is different than the amount of time allowed in Service Bulletin 03-08-52-001B. The labor operation code and time allowance in the service bulletin was for a BCM reprogram, and was not the correct labor operation code for this repair.
Inspection Procedure
Important
The following inspection must be performed in order to determine the correct repair procedure.
1. Turn the ignition to the ON position.
2. Using the switches in the right front passenger door, verify that the power window and power door lock located in that door, function properly.
^ If the power window and door lock do NOT function, proceed to the "Refresh and Reprogram" procedure and follow ALL of the steps.
^ If the power window and door lock function properly, the vehicle only needs to be updated with the new calibration for the Passenger Door Module. Proceed to and follow only steps 4-6 in the "Refresh and Reprogram" procedure. DO NOT PERFORM STEPS 1-3.
Refresh and Reprogram Procedure
Important
Steps 1-3 in the following procedure should only be performed if the power window and door lock did NOT function properly in the inspection procedure above.
Important
In order to perform the following procedure, your Tech 2 must be updated with software version 23.001 or later, CD # 3. If your Tech 2 does not have the necessary software it will need to be updated before proceeding.
1. Turn the ignition switch to the ON position.
2. Connect the Tech 2 to the vehicles Diagnostic Link Connector (DLC), power it up and press enter.
^ Select F0: Diagnostics
^ Select Model Year 2003
^ Select Light Duty (LD) Truck
^ Select F1: Body
^ Select Product Line
^ Select Type of Air Conditioning
^ Select Type of Radio
^ Scroll down as necessary and select "Passenger Door Module".
^ Select F2: Special Functions
^ Select F3: Refresh
Important
You must remove the described fuse in the next step for the "Refresh" program to be performed. If you do not remove the fuse for five seconds, the Tech 2 will continue to display "Test in Progress" and the program will not complete.
^ Remove the PDM fuse for 5 seconds from the fuse center located behind the panel on the left end of the instrument panel.
^ Reinstall the fuse and fuse panel cover.
^ Press the "Enter" button to perform the "Refresh" function.
^ "Test In Progress" will be displayed and the right front passenger door lock will cycle once.
^ The screen will display "Procedure Completed".
^ Press the "Exit" button as necessary to return to the main menu screen.
3. Using the switches in the right front passenger door, verify that the power window and power door lock located in that door, function properly.
Important
The calibrations required for performing SPS reprogram in the next step are based on the type of exterior rearview mirror that the vehicle has. To determine the correct calibration, check the Service Parts Identification Label on the vehicle for the RPO code for the exterior mirrors.
4. Follow normal Service Programming System (SPS) to reprogram the Passenger Door Module with the new calibration.
5. After reprogramming is complete, using the switches in the right front passenger door, verify that the power window and power door lock located in that door, function properly.
6. Install the GM Recall Identification Label.
IDENTIFICATION LABEL - For US and IPC
Place an Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Program Bulletin. Each label provides a space to include the program number and the five (5) digit dealer code of the dealer performing the program service. This information may be inserted with a typewriter or a ballpoint pen.
Put the Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle.
When installing the Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Identification Labels for US dealers can be obtained from Dealer Support Materials by either ordering on the web from DWD Store, gm-dealerworld.com, or calling 1-866-700-0001 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Request Item Number 8-1015 when ordering.
Additional Identification Labels for IPC dealers can be obtained from your Regional Marketing Office.
IDENTIFICATION LABEL - For CANADA
Place an Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Program Bulletin. Each label provides a space to include the program number and the five (5) digit dealer code of the dealer performing the program service. This information may be inserted with a typewriter or a ball point pen.
Put the Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle.
COURTESY TRANSPORTATION
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.