Warranty - DTC's Required On Repair Orders

Bulletin No.: 06-00-89-050

Date: November 22, 2006

INFORMATION

Subject:
Diagnostic Trouble Codes (DTCs) Required On Repair Orders

Models:
2003-2007 Passenger Cars and Trucks (Including Saturn and Saab)
2003-2007 HUMMER H2, H3

Dealers are required to record ANY and ALL diagnostic trouble codes (DTCs) on the repair order (R.O.), per the Service Policies and Procedures Manual, Section 1.6.2. This information is needed by Engineering to facilitate the root cause diagnosis of the electronic control module.

Technicians are required to provide enough detail so that the DTC that is most likely to have caused the condition can be clearly identified by the dealership Warranty Administrator. The warranty claim must be submitted with the DTC in the OBD II field of the claim.

FAILURE TO COMPLY WITH THIS REQUIREMENT COULD LEAD TO THE REJECTION OR DEBIT OF THE WARRANTY CLAIM.





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