Recall - Fuel Rail Tube Retainer Screw Replacement: Overview
Product Safety - Fuel Rail Crossover Tube Retainer Screws-Replace# 04066 - (Aug 2, 2004)
Models:
2005 Chevrolet Silverado, Tahoe and Suburban
2005 GMC Sierra, Yukon and Yukon XL
VEHICLES INVOLVED IN THE STOP DELIVERY ISSUED JULY 28, 2004 VIA GM ADMINISTRATIVE MESSAGE WIL20040004 THAT ARE NOT LISTED ON THE RECALL VIN LIST INCLUDED WITH THIS BULLETIN CAN BE RELEASED FOR DELIVERY IMMEDIATELY. ALL REMAINING VEHICLES ON THE RECALL VIN LIST CAN ONLY BE RELEASED FOR DELIVERY AFTER THE SERVICE PROCEDURE CONTAINED IN THIS BULLETIN IS COMPLETED, PRODUCT RECALL CLAIMS CAN BE SUBMITTED BEGINNING AUGUST 6, 2004.
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2005 Chevrolet Silverado, Tahoe and Suburban; GMC Sierra, Yukon and Yukon XL model vehicles equipped with a 5.3L (RPO L59) E85 V8 engine. Some of these vehicles have a condition in which the engine fuel rail crossover tube retainer screws were not manufactured to specifications and may break. If a tube retainer screw breaks, fuel could leak from the fuel rail crossover joint, the engine may stall, an if an ignition source were present, an engine compartment fire could occur.
Correction
Dealers are to inspect the fuel crossover tube assembly and, if necessary, replace the two tube retainer screws.
Vehicles Involved
Involved are certain 2005 Chevrolet Silverado, Tahoe and Suburban; GMC Sierra, Yukon and Yukon XL model, vehicles equipped with a 5.3L (RPO L59) E85 V8 engine and built within the VIN breakpoints shown.
Important
Dealers should confirm vehicle eligibility through the Recall 04066 VIN list that is attached to the GM Administrative. Message Vehicle eligibility through GMVIS (GM Vehicle Inquiry System) will be available after August 6, 2004, [Not all vehicles within the above breakpoints may be involved.]
For US
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared and will be loaded to the GM DealerWorld, Recall Information website. Dealers that have no involved vehicles currently assigned will not have a report available in GM DealerWorld.
For Canada
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared and is being furnished to involved dealers. Dealers that have no involved vehicles currently assigned will not receive a report with the recall bulletin. The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts Information
Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Parts should be ordered on a CSO=Customer Special Order.
Important
Due to limited availability of Retainer Kits, dealers should order parts only after review of the Recall 04066 VIN List that is attached to the GM Administrative Message to determine the number of involved vehicles assigned to the dealership, please only sufficient quantities to repair vehicles on your list.
Floor Plan Reimbursement
Dealers in possession of vehicles included in the Stop Delivery are eligible for reimbursement of floor plan expense upon completion of this recall. This reimbursement is limited to the number of days from the Stop Delivery message to receipt of the recall parts and/or repair procedures. Floor plan reimbursement beyond these dates is not followed. The amount of reimbursement should be charged as a net amount expense using the recall labor operation provided.
Courtesy Transportation
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Claim Information
Hold all Product Recall claims until August 6, 2004 and then submit with the information shown.
Customer Notification -- For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter shown in this bulletin).
Dealer Recall Responsibility - For US and IPC (US States, Territories, and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle which is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Recall Responsibility - All
All unsold new vehicles in dealers' possession and subject to this recall MUST be held and inspected/repaired per the service procedure of this recall bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer