Owner Letter
Owner LetterDear GM Customer:
As the owner of a 2004-2009 model year Chevrolet Colorado or GMC Canyon vehicles, your satisfaction with our product is very important to us.
This letter is intended to make you aware that some 2004-2009 model year Chevrolet Colorado and GMC Canyon vehicles may have a condition where contamination in the brake lamp switch could cause the loss of brake lamps or continuous illumination of the brake lamps. The performance of the brakes is not affected. Also, if your vehicle is equipped with cruise control, it may become inoperative.
Do not take your vehicle to your GM dealer as a result of this letter unless you believe that your vehicle has the condition as described above.
What We Have Done: General Motors is providing owners with additional protection for the brake lamp switch. If this condition occurs on your 2004-2009 Chevrolet Colorado or GMC Canyon vehicle within 7 years of the date your vehicle was originally placed in service or 100,000 miles (160,000 km), whichever occurs first, the condition will be repaired for you at no charge. Diagnosis or repair for conditions other than the condition described above is not covered under this special coverage program.
What You Should Do: Repairs and adjustments qualifying under this special coverage must be performed by a General Motors dealer. If you believe your vehicle has the condition described above, you may want to contact your GM dealer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient for you. This will also allow your dealer to order parts if they are not already in stock. Keep this letter with your other important glove box literature for future reference.
Reimbursement: The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the special coverage condition. Your request for reimbursement, including the information and documents mentioned on the enclosed form, must be received by GM by December 31, 2011. If you have any questions or need any assistance to better understand related repairs, please contact your dealer.
If you have questions related to a potential reimbursement, please contact the appropriate Customer Assistance Center at the number listed below.
We are sorry for any inconvenience you may experience; however we have taken this action in the interest of your continued satisfaction with our products.
General Motors Corporation
Enclosure
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