Recall - Tire/Loading Label Non-Compliance: Overview
FMVSS Noncompliance-Tire and Loading Information Label Incorrect# 05109 - (03/24/2006)
Models:
2006 Buick Rainier, Terraza
2006 Cadillac Escalade, Escalade ESV, Escalade EXT
2006 Chevrolet Avalanche, Colorado, Express, Silverado, SSR, Suburban, Tahoe, Trailblazer, Trailblazer EXT, Uplander
2006 GMC Canyon, Envoy, Envoy XL, Savana, Sierra, Yukon, Yukon XL
2006 HUMMER H2, H3
2006 Pontiac Montana SV6
2006 Saturn Relay
Since the service procedure in this bulletin (install a label) can be performed quickly and easily and to reduce the inconvenience to the customer labels will be mailed to customers of record. If however a customer brings their vehicle in to your dealership for this recall if at all possible have the label installed on the vehicle immediately so that the customer does not have to leave their vehicle at the dealership.
Condition
General Motors has decided that certain 2006 Buick Rainier, Terraza; Cadillac Escalade, Escalade ESV, Escalade EXT; Chevrolet Avalanche, Colorado, Express, Silverado, SSR, Suburban, Tahoe, TrailBazer, TrailBlazer EXT, Uplander; GMC Canyon, Envoy, Envoy XL, Savana, Sierra, Yukon, Yukon XL; HUMMER H2, H3; Pontiac Montana SV6; and Saturn Relay vehicles fail to conform to Federal Motor Vehicle Safety Standard 110, Tire Selection and Rims. These vehicles have an incorrect value for the maximum combined weight of occupants and cargo printed on the Tire and Loading Information Label. Loading the vehicle to the amount shown could exceed its gross vehicle weight rating (GVWR). Continuous overloading could reduce the long-term durability of chassis components.
Correction
Dealers are to install a new partial label over the existing label. This new label will contain only the corrected loading information. Since this label can easily be installed by the customer, and to reduce their inconvenience, corrected labels and application instructions will be mailed to customers of record. This recall will expire May 31 2006.
Vehicles Involved
Important:
Dealers/retailers are to confirm vehicle eligibility prior to beginning repairs. Not all vehicles within the above breakpoints may be involved.
^ GM dealers should use GMVIS
^ Saturn retailers should use AS400 System
For dealers/retailers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers/retailers will not receive a report with the recall bulletin if they have no involved vehicles currently assigned.
^ GM dealers - GM DealerWorld Recall Information
^ Saturn retailers - Facility VIN List (included with bulletin in GM DealerWorld)
^ Export dealers - send directly to dealers
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information
Labels required to complete this recall on vehicles in inventory will be pre-shipped to dealers beginning the week of March 13, 2006. These labels are being provided at no charge. If additional labels are required, dealers are to follow the instructions below to determine the correct label to order.
1. Go into the DWD Store.
2. Under "Business Unit", select "Recall"
3. Scroll to the bottom of the page and click on "Search"
4. Locate the item "RECALL 05109 LABELS", and click on the "Add" button.
5. Verify that the item was added to your order.
6. Complete the checkout process.
7. You will receive an e-mail confirmation within 30 minutes. This e-mail will contain the file.
8. Launch the file and follow the instructions within the file to determine the correct label.
9. Order the label through the DWD Store website.
Service Procedure
1. Open the driver's door.
2. Locate the Tire and Loading Information Label. The label is attached below the door lock post (striker) on the pillar and should look like the above illustration.
3. Ensure that the current label and surrounding area is clean and dry. Use a non-oil based cleaner, preferably isopropyl alcohol.
4. Remove the backing from the new label. The new label is about the size of a large postage stamp and most of the label will be clear with one line of text as shown above.
5. Carefully align the new label (1) over the matching text on the current label.
6. Apply the label and smooth the label from the center out.
7. Close the door.
Claim Information - GM
Submit a Product Recall claim with the information shown.
Claim Information - Saturn
1. To receive credit, submit a claim with the information shown.
Customer Notification - For US
General Motors will notify customers of this recall on their vehicle (see copy of customer letter shown in this bulletin). A label was included with the original bulletin there is no label available for this copy.
Customer Notification - For Export
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the sample letter.
Dealer Recall Responsibility
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
This bulletin is notice to you that the new motor vehicles included in this recall may not comply with the standard identified above. Under Title 49, Section 30112 of the United States Code, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles with out first performing the recall correction, your dealership may be subject to a civil penalty for each such sale.
Dealer Recall Responsibility - All
All unsold new vehicles in dealers' possession and subject to this program must be held and inspected/repaired per the service procedure of this program bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through May 31, 2006.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your dealership for service prior to May 31, 2006, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Disclaimer