Interior - Hazard/HVAC Buttons Stick When Depressed
TECHNICALBulletin No.: 09-08-49-004A
Date: February 23, 2012
Subject: Hazard Button, HVAC or Driver Information Center (DIC) Control Buttons May Stick When Depressed (Remove Excess Material on Instrument Panel Accessory Trim Plate)
Models:
2008-2012 Buick Enclave
2009-2012 Chevrolet Traverse
2007-2012 GMC Acadia
2007-2010 Saturn OUTLOOK
Supercede:
This bulletin is being revised to add model years, graphics and update the Subject, Condition, and Correction information. Please discard Corporate Bulletin Number 09-08-49-004 (Section 08 - Body and Accessories).
Condition
Some customers may comment that the hazard button, HVAC or driver information center (DIC) control buttons may stick when depressed.
Cause
There may be a slight amount of excess material on the instrument panel accessory trim plate at the openings for these control buttons.
Correction
Typical Automatic Climate Control System Control Button View
Typical Driver Information Center (DIC) and Hazard Button View
1. Test the operation of all of the above control buttons that are shown and called out in order to verify and determine which buttons are the source of the customer concern.
• If any of the buttons stick when depressed, proceed to Step 2.
2. Remove the instrument panel accessory trim plate. Refer to Instrument Panel Accessory Trim Plate Replacement in SI.
3. Place the trim plate on a clean and protected workbench.
4. Use a fine file or an emery board to gently remove any excess material until the area is smooth and all contact with the affected buttons has been eliminated.
5. Verify the proper operation of the control buttons while the trim plate is removed.
6. Install the instrument panel accessory trim plate. Refer to Instrument Panel Accessory Trim Plate Replacement in SI.
7. Verify the proper operation of the control buttons with the trim plate installed.
Warranty Information
For vehicles repaired under warranty, use the table.
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