Symptoms - Entertainment

Symptoms - Entertainment

Important: The following steps must be completed before using the symptom tables.

1. Perform the Diagnostic System Check - Vehicle (Diagnostic System Check - Vehicle), before using the Symptom Tables in order to verify that all of the following are true:

* There are no DTCs set.
* The control modules can communicate via the serial data link.

2. Review the Radio/Audio System Description and Operation (Radio/Audio System Description and Operation) in order to familiarize yourself with the system functions.

Visual/Physical Inspection

* Inspect for aftermarket devices which could affect the operation of the Radio/Audio system. Refer to Checking Aftermarket Accessories (Checking Aftermarket Accessories).
* Inspect for easily accessible or visible system components for obvious damage or conditions which could cause the symptom.

Intermittent

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections (Testing for Intermittent Conditions and Poor Connections).

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:

* Audio/Video Player Adapter - Audio or Video Malfunction (Audio/Video Disc Player Adapter - Audio or Video Inoperative or Degraded Quality)
* Digital Radio Malfunction (Digital Radio Malfunction)
* Radio Audio Malfunction at Rear Seat Audio (RSA) Control (Radio Audio Malfunction at Rear Seat Audio (RSA) Control)
* Radio Displays CAL or CAL ERR (Radio Displays CAL or CAL ERR)
* Radio Displays LOC, LOCKED, or CODE (Radio Displays LOC, LOCKED, or CODE)
* Radio Poor Reception (Radio Poor Reception)
* Speaker Malfunction (Speaker Malfunction)
* Video Entertainment System Malfunction (Video Entertainment System Malfunction)
* Video Entertainment System Remote Control Malfunction (Video Entertainment System Remote Control Malfunction)
* Video Entertainment System Wireless Headphone Malfunction (Video Entertainment System Wireless Headphone Malfunction)