Radio Audio Malfunction at Rear Seat Audio (RSA) Control

Radio Audio Malfunction at Rear Seat Audio (RSA) Control

Diagnostic Instructions

* Perform the Diagnostic System Check - Vehicle (Diagnostic System Check - Vehicle) prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis (Strategy Based Diagnosis) for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions (Diagnostic Procedure Instructions) provides an overview of each diagnostic category.

Circuit Description

The rear seat audio (RSA) allows rear seat passengers to listen to and control any of the music sources: radio, CDs, DVDs, or other auxiliary sources. The rear seat passengers can only control the music sources the front seat passengers are not listening to. The sourced audio can be heard through wired headphones plugged into the jacks on the RSA. The RSA receives audio signals from the radio rear audio output circuits.

Reference Information
Schematic Reference

Radio/Navigation System Schematics (Radio/Navigation System Schematics)
Connector End View Reference

Component Connector End Views (Connector Views)
Description and Operation

Radio/Audio System Description and Operation (Radio/Audio System Description and Operation)
Electrical Information Reference

* Circuit Testing (Circuit Testing)
* Connector Repairs (Connector Repairs)
* Testing for Intermittent Conditions and Poor Connections (Testing for Intermittent Conditions and Poor Connections)
* Wiring Repairs (Wiring Repairs)

Scan Tool Reference

Programming and Relearning (Programming and Relearning) for scan tool information

Circuit/System Verification

1. Radio ON, RSA OFF, verify clear audio is heard from all speakers.

• If audio is inoperative from one or more speakers, refer to Speaker Malfunction (Speaker Malfunction).

2. Connect a known good pair of wired headphones into both of the headphone jacks on the RSA controller.
3. Radio ON, RSA ON, cycle through several sources and listen for audio. Verify audio is heard through the headphones.

• If no audio is heard through the headphones, replace the RSA controller.

Repair Instructions

Perform the Diagnostic Repair Verification (Verification Tests) after completing the diagnostic procedure.

Programming and Relearning (Programming and Relearning) for Rear Audio/HVAC module replacement, setup, and programming