Owner Letter
Owner LetterMay 2011
Dear General Motors Customer:
We have learned that your 2011 model year Chevrolet Silverado or GMC Sierra vehicle may have been built without the Noise Label installed on the driver's door. The Noise Label certifies that the vehicle meets the Environmental Protection Agency (EPA) Regulation for vehicle noise emissions.
Your satisfaction with your vehicle is very important to us, so we are announcing a program to correct this condition.
What Will Be Done: A Noise Label will be installed on the driver's door. To reduce your inconvenience, you can install the label easily by following the enclosed instructions. If you desire, however, you may take the label to your dealer for installation within the next 60 days. This service will be performed for you at no charge.
What You Should Do: You should install the enclosed label to the driver's door of your vehicle. If you would like your dealer to install the label, you should contact your dealer as soon as possible to schedule an appointment. Bring the enclosed label with you when you visit your dealer.
If you have any questions or need any assistance, just contact your dealer or the appropriate Customer Assistance Center at the number listed below.
We sincerely regret any inconvenience that this situation may cause you. We want you to know that we will do our best, throughout your ownership experience, to ensure that your GM vehicle provides you many miles of enjoyable driving.
Jim Moloney
General Director,
Customer and Relationship Services
Enclosure
11035