Steering - Squeak/Rattle Noise from Steering Column
TECHNICALBulletin No.: 09-02-34-001B
Date: June 15, 2011
Subject: Squeak / Rattle Noise from Steering Column (Align Arrow on Rubber Grommet with Line on Dash Mat)
Models:
2008-2012 Buick Enclave
2009-2012 Chevrolet Traverse
2007-2012 GMC Acadia
2007-2010 Saturn OUTLOOK
Supercede:
This bulletin is being revised to update the model years to 2012. Please discard Corporate Bulletin Number 09-02-34-001A (Section 02 - Steering).
Condition
Some customers may comment on a squeak or rattle noise from the steering column area. Upon further investigation, the technician may find the noise coming from the steering column I-Shaft grommet.
Cause
This condition may be caused by incorrect alignment of the pass-through grommet, located on the steering column I-Shaft. Due to the shape of the hole in the dash, the grommet must be aligned properly. The alignment arrow (1) on the rubber grommet should align with the line (2) on the dash mat. This can be seen from inside the vehicle, directly behind the brake pedal.
Correction
1. Verify the customer's concern.
2. Locate the arrow and line marks by the brake pedal (1).
3. Remove the instrument panel insulator panel. Refer to Instrument Panel Insulator Panel Replacement in SI.
Important
The arrow aligned with the dash mat line allows the grommet to sit properly in the hole.
4. Rotate the rubber grommet back into alignment by hand turning until the arrow (1) and line (2) match up.
5. Reinstall the instrument panel insulator panel.
Warranty Information
For vehicles repaired under warranty, use the table.
Disclaimer