Starting System - Starter Motor Spins But Won't Engage

GROUP
ENGINE
ELECTRICAL

NUMBER
12-EE-001-1

DATE
SEPTEMBER 2012

MODEL(S)
Sonata (NF/YF)
Santa Fe (CM)

SUBJECT:
STARTER MOTOR LEVER REPLACEMENT

NOTE:
This bulletin is revised to add Santa Fe 2.4L. Page-3 note is revised to replace solenoid rather than entire starter if solenoid was damaged or dropped during the lever repair replacement.

Description:
^ This bulletin provides the repair procedure for replacing the starter motor lever in some 2009~2011MY 2.4L Sonatas, and 2010MY 2.4L Santa Fe.
^ The symptom for this incident is a No Start condition.
^ The starter motor spins, but the starter does not crank the engine. ^ When the starter is out of the vehicle, the pinion gear can move freely on the shaft.
^ When this condition is confirmed, starter lever should be replaced per procedure of this bulletin.





NOTE:
Starters replaced as an assembly will be subject to WTC Part Return Request. Claim adjustment may occur if a broken lever is present but the repair procedure was not properly followed. If during disassembly for
this bulletin, a condition is confirmed requiring the starter assembly to be replaced (other than the lever), reassemble the starter completely (hand tight screws are OK). Describe clearly on the Repair Order why the
starter had to be replaced.





Applicable Vehicles:





Parts Information:

Warranty Information:

Tools Required:

^ Torque Wrench
^ 7mm and 13 mm Sockets
^ TORX T20 screwdriver
^ Permanent marker pen (to make alignment marks on the starter parts)





Initial Starter Inspection:





























Starter Disassembly and Inspection: