Navigation System - Multiple Malfunctions: Overview

Classification:
EL01-017

Reference:
ITB01-050

Date:
August 31, 2001

NAVIGATION SYSTEM DISPLAY FREEZE, UN-INITIATED RE-ROUTING, AND NO VOICE GUIDANCE SYMPTOMS





APPLIED VEHICLES





APPLIED VINs

SERVICE INFORMATION

If an applied vehicle exhibits any of the symptoms listed below:

^ Display (screen) Freezes: The display freezes and the system stops functioning (including the A/C controls) when the vehicle is driven through a certain point/location.

^ Un-initiated Re-routing: After programming a route, the system will (during that route) re-route (re-calculate) to the pre-programmed destination point.

^ No Voice Guidance: After programming a route, the system will (during that route) stop providing voice guidance to the destination point.

An upgraded navigation operating system (0/S) software CD is now available and can be installed to resolve the incidents, should they occur. All vehicles prior to the applied VINs that are currently in the dealer's inventory should be updated with the new 0/S software CD. This bulletin contains:

^ Information about the navigation 0/S software upgrade CD.

^ Installation procedure of the navigation 0/S software upgrade CD.

NOTE:
The above symptoms apply to "X5.1" (mapping) CDs ONLY.

Service Procedure Summary

^ Determine which navigation operating system (0/S) software version the vehicle is equipped with

^ Apply the new navigation operating system (0/S) software CD (if needed)

^ Install the new "X5.1" mapping CD

Background: Navigation Operating System Software Upgrade Information





^ The Program CD-ROM (see Figure 1) containing the latest navigation operating system software upgrade was sent to all Infiniti dealer Service Managers on September 4, 2001.

^ This latest software upgrade (SD3US028/1LK32031/1LK22031) supercedes all previous upgrades. Please discard all previous software upgrade CD-ROMS.





^ The table shown (titled: "Navigation Program CD-ROM Upgrade Release Information") provides detailed information for all Program CD-ROM upgrade releases to date.

NOTE:
To determine if the navigation system can or cannot play music CDs, look at the Compact Disc insignia at the upper right corner of the display. If the words "Digital Audio" are under the Compact Disc insignia, the navigation unit can play music CDs. If the words "Digital Audio" are not present, the navigation unit cannot play music CDs.