Towing Information: Service and Repair
Tow Truck Towing
CAUTION:
- All applicable state or Provincial (in Canada) laws and local laws regarding the towing operation must be obeyed.
- It is necessary to use proper towing equipment to avoid possible damage to the vehicle during towing operation. Towing is in accordance with Towing Procedure Manual at dealer.
- Always attach safety chains before towing.
- When towing, make sure that the transmission, steering system and power train are in good order.
If any unit is damaged, dollies must be used.
- Never tow an automatic transmission model from the rear (that is backward) with four wheels on the ground. This may cause serious and expensive damage to the transmission.
INFINITI recommends that vehicle be towed with the driving (rear) wheels off the ground or that a dolly be used as illustrated.
Vehicle Recovery (Freeing a stuck vehicle)
- Tow chains or cables must be attached only to the main structural members of the vehicle.
- Pulling devices should be routed so they do not touch any part of the suspension, steering, brake or cooling systems.
- Always pull the cable straight out from the front or rear of the vehicle. Never pull on the vehicle at an angle.
- Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or recovery.
- Use the towing hook only, not other parts of the vehicle. Otherwise, the vehicle body will be damaged.
- Use the towing hook only to free a vehicle stuck in sand, snow, mud, etc. Never tow the vehicle for a long distance using only the towing hook.
- The towing hook is under tremendous force when used to free a stuck vehicle.
- Stand clear of a stuck vehicle.