Navigation System - Intermittently Inoperative

Classification:
EL04-029

Reference:
ITB04-042

Date:
August 24, 2004

INFINITI; NAVIGATION SYSTEM IS INOPERATIVE

APPLIED VEHICLES:
2003 - 2004 G35 Coupe (CV35)
2003 - 2004 G35 Sedan V35)
2002 - 2004 Q45 (F50)
2003 - 2004 M45 (Y34)
2003 - 2004 FX35/45 (550)
2004 QX56 (JA60)

IF YOU CONFIRM:

The navigation system is inoperative and the display shows "Disc Error", or "DVD-ROM version is not correct"

NOTE:
This incident, if it occurs, may be intermittent.

ACTION:

Replace the navigation control unit.

^ Order the replacement unit through the Navigation Exchange Program (via Clarion). Call (800) 347-8933 or Fax the order to (310) 217-4354 or (310) 217 - 4380.

^ When ordering the replacement unit, you need to give Clarion the navigation control unit's part number. All Applied Vehicles except M45 and Q45; the part number will begin with 25915-xxxxx.

For M45 and Q45 only; the part number will begin with 28330-xxxxx.

^ For navigation control unit replacement information, refer to section AV in the appropriate Service Manual

CLAIMS INFORMATION





Submit a Primary Failed Part (PP) line claim using the claims coding shown.





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