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Campaign P3132 - Rear Hatch Replacement: Overview

Reference: ITB03-053B

Date: January 31, 2011

VOLUNTARY SERVICE CAMPAIGN FX35/FX45 REAR HATCH

Important: This bulletin has been amended.
^ The Parts Information and Claims Information Sections have been amended.

^ A note was added (Shown with [NEW]) explaining that the new rear hatch used for the repair in this bulletin may come unpainted and require painting before installation.

^ Please discard all previous copies of ITB03-053.

CAMPAIGN I.D.#: P3132

APPLIED VEHICLES: 2003 FX35 (S50)
2003 FX45 (S50)

APPLIED VINS: Vehicles built between:
JNRAS08U* 3X 000014 - 002021, 100001 - 101801
JNRAS08W* 3X 000028 - 004173, 200001 - 203876
JNRBS08W* 3X 000051 - 003596, 400001 - 402363

NOTE:
Confirm campaign eligibility using Service Comm.

INTRODUCTION

On some model year 2003 FX35 and FX45 vehicles the outer panel of the rear hatch may not be properly attached to the inner panel. In some cases the outer panel may warp or possibly separate from the inner panel. To prevent this condition Infiniti has initiated a Voluntary Service Campaign to replace the rear hatch.

IDENTIFICATION NUMBER

Nissan has assigned identification number P3132 to this campaign. This number must appear on all communications and documentation of any nature dealing with this Campaign.

NUMBER OF VEHICLES POTENTIALLY AFFECTED

The number of vehicles potentially affected is approximately 14,000.

DEALER RESPONSIBILITY

It is the Infiniti dealers responsibility to check Infiniti Net for the campaign status on each vehicle falling within the range of this Voluntary Service Campaign (P3132) that enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in an Infiniti dealer's inventory.





PARTS INFORMATION





CLAIMS INFORMATION

IMPORTANT:
Before proceeding with ANY paint repairs that are identified during the final inspection, contact the Infiniti Claims Call Center for pre-approval.