Audio System - iPod(R) Interface Charging Information
Classification: EL08-038Reference: ITB09-003
Date: January 9, 2009
!POD(R) CHARGING WITH INFINITI INTERFACE SYSTEM FOR !POD(R)
APPLIED VEHICLES:
All Infiniti with Infiniti Interface System for iPod(R) (factory installed or accessory installed)
SERVICE INFORMATION
Please be aware that a recent design change was made by Apple to their iPod(R) and iPhone(R) products. As a result of this change, some customers may report that their iPod(R)/iPhone(R) device does not charge while connected to the Infiniti Interface System for iPod(R).
The Infiniti Interface System for iPod(R) was designed to charge the customer's iPod(R) with a 12-volt power source, which has been supported by all Apple iPod(R) and iPhone(R) devices until the latest generation. After Apple's design change, these new devices only support charging via a 5-volt source, which the Interface System does not provide. Customers may see error messages on the device screen, or notice that the device's battery discharges while connected to their vehicle's interface system. Please note that while charging may not be supported, playback and control through the vehicle's audio system are still available.
Compatible Devices
Non-compatible devices (as of 12/8/2008)
Infiniti is working closely with Apple to ensure full compatibility with our future Interface Systems, but as Apple's change was made without adequate notification to Infiniti, at this time there is no plan to modify the current Interface Systems for the 2009 model year.
Please make customers aware that there are products available in the aftermarket designed to reduce the 12V power source to 5V and should enable their device to charge while connected to their vehicle. A few examples are provided below, however, Infiniti expects these types of aftermarket solutions to become even more widely available considering that Apple's change has impacted the charging ability of many automotive OEM's iPod(R) integration systems.
Aftermarket Solutions:
PLEASE NOTE:
Infiniti has not tested any of these aftermarket solutions and makes no endorsement, warranty, or guarantee of performance or compatibility for any specific third party accessory. These devices are advertised by their respective manufacturers to resolve 12V to 5V charging issues, but have not been designed for or tested with Infiniti vehicles.
Customer Service:
For further questions and comments, customers may always feel free to contact Infiniti Consumer Affairs at 1-800-662-6200.
Disclaimer