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Recall PC050 - Inspect/Replace Front Lower Control Arms: Overview

Reference: ITB10-033A

Date: August 25, 2010

VOLUNTARY SAFETY RECALL CAMPAIGN
EQUIPMENT/SERVICE PARTS SUSPENSION LOWER LINK

This bulletin has been amended. The lower link inspection has been clarified. Please discard previous versions of this bulletin.

CAMPAIGN ID#: PC050

NHTSA# 10E-019

APPLIED VEHICLES: 2004 - 2010 QX56 (JA60)

INTRODUCTION

Infiniti is conducting a voluntary safety recall campaign for suspension lower link service parts that fit MY 2004 through 2010 QX56 vehicles. A small number of suspension lower link service parts sold between November 25, 2009 and May 14, 2010 may have welds that are out of specification.

Applied vehicle owners will be asked to take their vehicle to the dealer if a lower link on their vehicle was replaced between November 25, 2009 and May 14, 2010 or if they do not know whether a lower link was replaced during that time.

DEALER RESPONSIBILITY

If a vehicle owner believes his or her vehicle may have received affected suspension lower link service parts it is the dealer's responsibility to inspect and if necessary replace the lower links pursuant to the instructions on this bulletin.

Applied Vehicles with the original factory installed links are not subject to this service parts recall campaign; however, some 2010MY Applied Vehicles may be subject to the Suspension Lower Link vehicle recall campaign (PC048). Please review Service Comm to confirm campaign eligibility.

IDENTIFICATION NUMBER

Infiniti has assigned identification number PC050 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign.





Repair Overview

SERVICE PROCEDURE

Lower Link Inspection

1. Raise the vehicle.

2. Locate and write down the "Lot Number" stamped on the bottom side of the suspension lower links.

^ Refer to the Lot Number Locations below.

^ Inspect front and rear (all 4) lower links.

3. Compare the Lot Number of each lower link to the Lot Number examples shown below.





Lot Number Locations





Compare the Lot Number of each lower link to these Lot Number examples.








LINK REPLACEMENT

1. For front lower link(s) identified as needing replacement:

Use the appropriate illustration in this bulletin and the appropriate Service Manual section FSU for link replacement information.

^ Make sure to replace the ball joint securing nut with a new one. New nut is listed in the Parts Information.

^ Make sure to replace both lower link nuts with new ones. New nuts are listed in the Parts Information.

NOTE:
The original (factory installed) bolts for the front lower links are self centering and should not need replacement. The vehicle should need toe adjustment only.

^ Follow torque specifications in the illustrations.

2. For rear lower link(s) identified as needing replacement:

Use the appropriate illustration in this bulletin and the appropriate Service Manual section RSU for link replacement information.

^ Make sure to replace the ball joint securing nut with a new one. New nut is listed in the Parts Information.

^ Make sure to replace both lower link nuts with new ones. New nuts are listed in the Parts Information.

^ Follow torque specifications in the illustrations.

3. Perform a 4 wheel alignment.

^ Refer to sections FSU and RSU in the Service Manual for alignment specifications and adjustment points.

NOTE:
The original (factory installed) bolts for the front lower links are self centering and should not need replacement. The vehicle should need toe adjustment only.





4. Grind a large X (about 1/16 inch deep) on the bottom side of the old link so it can be identified as a non-usable part.

NOTE:
Make sure to use suitable hand and eye protection.





PARTS INFORMATION





CLAIMS INFORMATION