Operation CHARM: Car repair manuals for everyone.

Work Flow





DIAGNOSIS AND REPAIR WORK FLOW


Work Flow


DETAILED FLOW
1. LISTEN TO CUSTOMER COMPLAINT
Listen to customer complaint. Get detailed information about the conditions and environment when the symptom occurs.
- GO TO 2
2. VERIFY THE SYMPTOM WITH OPERATIONAL CHECK
Verify the symptom with operational check. Normal Operating Condition.
- GO TO 3
3. GO TO APPROPRIATE TROUBLE DIAGNOSIS
Go to appropriate trouble diagnosis. Wiper and Washer System Symptoms.
- GO TO 4
4. REPAIR OR REPLACE
Repair or replace the specific parts.
- GO TO 5
5. FINAL CHECK
Final check.
Is inspection result normal?
YES - Inspection End
NO - Intermittent Incident.