Suspension - Rear Suspension Sags/Sits Too Low

Classification:
RA10-002

Reference:
ITB10-073

Date:
December 10 2010

2004-2010 QX56; AUTO-LEVELING REAR SUSPENSION ISSUES

APPLIED VEHICLES:
2004-2010 QX56 (JA60) A

APPLIED VINS:
2004-2009: All
2010 vehicles built before: 5N3ZA(*)N(**)AN 905046

APPLIED DATES:
2010 vehicles built before November 12, 2009

IF YOU CONFIRM

With the ignition ON the rear suspension of an Applied Vehicle is sagging/sitting low.

^ Refer to the RSU section of the applicable Electronic Service Manual (ESM) for wheelarch height specifications.

AND

Using soapy water you are able to locate an air leak around the connection area between the rear shock absorber and air line.

ACTION

Replace the rear shock absorber and air line on both sides (RH & LH) with the parts listed in the Parts Information section of this bulletin.

^ Refer to the RSU section of the applicable ESM for rear shock absorber removal and installation instructions.





PARTS INFORMATION

CLAIMS INFORMATION





Submit a Campaign (CM) line claim using the claims coding shown.





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