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Recall - 99V069 Lower Ball Joint Replacement: Overview

BULLETIN NUMBER:
SB99-06-SOO1

ISSUE DATE:
JUNE 1999

GROUP:
SUSPENSION

1997-98 OASIS (VO) LOWER BALL JOINT REPLACEMENT
SAFETY CAMPAIGN 99V-069

CAMPAIGN IDENTIFICATION NUMBER

Number 99V-069 has been assigned to this campaign. This number will appear on all communications and documentation of any nature dealing with this campaign.

AFFECTED VEHICLES

1997-98 Oasis (VO) models with the following VIN:

^ 1997 models: VC001585 - VC001599

^ 1998 models: WCOOOOO3 - WCOOOO91

NOTE:
There are 104 total affected vehicles.

DEALER RESPONSIBILITY

Isuzu dealers must service all affected vehicles at no charge to the owner, regardless of mileage, age of vehicle, or ownership.

Whenever a vehicle subject to this campaign is in a dealer's vehicle inventory, or arrives at a dealership for service, the dealer must take the necessary steps to ensure that this campaign correction has been made before selling or releasing the vehicle.

All unsold new vehicles in dealer's possesion and subject to this campaign must be held and repaired per the service procedure in this Campaign Bulletin before customers take possession of their vehicles.

OWNER NOTIFICATION

American Isuzu Motors Inc. (AIMI) will send a notification letter to owners of affected vehicles already retailed (See Enclosed Copy). Dealers should follow up with vehicle owners by sending a Campaign Reminder Notice (AIMI SVCF-1052) to all vehicle owners listed in the AIMI Campaign Report AWS 123-1A. Dealers may obtain these postcards from their Regional Office.

SERVICE INFORMATION

Condition:

Some vehicles were manufactured with front suspension lower ball joints that may prematurely wear out. In the worst case, the ball joints would separate without prior warning, causing the front suspension to collapse. This condition would result in vehicle deceleration and a sudden loss of power. Also, steering controllability would be reduced, and a vehicle crash could occur.

Correction:
To correct this condition, replace the front suspension lower ball joints using the procedure outlined in this bulletin.

APPLYING THE CAMPAIGN LABEL

1. Using a ball-point pen, fill out the following information on a campaign label (Part # 2-90028-700-0).

^ This safety campaign number:
99V-069

^ Dealer Code

^ Repair Date: (Month/Day/Year)





2. Affix the campaign label adjacent to the manufacturer's identification label located on the driver's side B-pillar.





SPECIAL TOOLS INFORMATION

PARTS INFORMATION

Part Number Description Quantity Required

2-91372-900-0 (Campaign) Ball Joint Kit* 1 Kit

* Special tools (see above) are automatically shipped, free of charge, when a Campaign Ball Joint Kit (2-91372-900-0) is ordered

WARRANTY CLAIM INFORMATION





Use the new labor operation as shown.

Use Trouble Code 07 (Campaign Bulletin) for this Labor Operation. Labor Time includes administrative time allowance.