Owner Letter

EMISSIONS WARRANTY EXTENSION AND SERVICE CAMPAIGN

Dear Isuzu Oasis Owners:

The purpose of this letter to inform you of an important change in your Isuzu's emission warranty coverage, a special vehicle inspection, and a free one-time service offer. These remedial actions are designed to maintain the emission control system and performance of your vehicle.

What is the reason for this notice?

Honda recently agreed to a settlement with the U.S. Environmental Protection Agency (EPA) and the California Air Resources Board (CARB). This settlement concerns a technical problem with the On-board Diagnostic system (OBD) of your Isuzu Oasis. OBD is a required part of your vehicle's computer system that monitors the functions of the emission control system.

The EPA and CARB assert that the OBD system on all Isuzu Oasis cannot detect engine misfire under some driving conditions and; therefore, does not meet the requirements of the Clean Air Act. The purpose of the OBD system is to alert the driver of the vehicle that the emission control system may be failing, and to aid service personnel in the repair of the vehicle. If misfire detection is delayed, or misfire is undetected, it may cause the vehicle to emit exhaust emissions that are higher than the law allows and/or affect the performance of the vehicle. Isuzu is concerned about any improper reduction in the performance of its vehicles and their emission control systems in the real world. Therefore, we have agreed to undertake this remedial action.

The concerns noted above do not affect the current operation, driveability, or safety of your vehicle. Rather, it involves a part of the emission system's diagnostic function. Specifically, the problem is limited to the detection of a misfire condition in your vehicle's engine. You are strongly encouraged to participate in the remedial actions offered in this letter. Participation will decrease the risk that your vehicle may fail an emission inspection test in localities where such tests are required, and will maintain the proper functioning of your vehicle.

DESCRIPTION OF THE PROBLEM

Extended Emissions Warranty

To resolve the concerns noted above, Isuzu Motors Limited has agreed to extend the coverage for parts and repairs covered under the Federal Emissions Warranties (in all states but California) and the California Emissions Warranties. The coverage now becomes 14 years from the date of purchase or 150,000 miles, whichever comes first. This extension covers (a) any defect that has resulted in the illumination of the malfunction indicator light on your vehicle dashboard display; (13) any defect that has resulted or will result in your vehicle failing a required state or local emissions test approved by the EPA; and (c) any emission-related defect, including but no limited to defects in certain emissions-related parts. The Emission Warranty Extension is transferable to a new owner if the vehicle is sold. (Owners are encouraged to keep all maintenance records). If you have questions about this Emission Warranty Extension, please call the Isuzu Care Team line at 1-800-643-4070.

This does not extend your New Car Limited Warranty.

This does not extend your Powertrain Limited Warranty.

American Isuzu Motors Inc. Will also perform two special free-of-charge services.

Additional services provided by American Isuzu Motors Inc.

As part of the settlement, Isuzu Motors Limited has agreed to perform two services to your vehicle:

1. Isuzu dealers will inspect your vehicle's emissions control system while it is in the mileage range of 50,000 to 75,000 miles. This inspection will ensure that your emission control system is performing properly. Any necessary repairs to the emission control system (including parts and labor) will be performed free of charge.

2. In the mileage range of 75,001 and 150,000 miles, Isuzu Motors Limited will replace certain emission components in your vehicle free of charge. These components include spark plugs, ignition wires, distributor caps and rotor. A free oil and oil filter change will also be part of this one-time service, but remember-your vehicle is not eligible until it has reached 75,001 miles. At the time of this service, OBD system will be inspected again and any necessary repairs performed free of charge. It is recommended that you have this one-time service performed in conjunction with the scheduled maintenance at 90,000 miles (refer to your owner's manual).

What should you do?

We strongly encourage you to take advantage of these additional services.

1. Your Isuzu dealer will automatically perform the OBD system inspection due between 50,000 to 75,000 miles when you take your car in for service and it is in the specified mileage range. If an independent shop normally services your car, at some time while your vehicle registers between 50,000 and 75,000 miles. You should contact your local Isuzu dealer for an appointment to have this inspection performed. Isuzu will send you a reminder notice about this inspection service on the fifth anniversary of the introduction of the model year of your vehicle.

2. At some time while your vehicle registers between 75,001 and 150,000 miles contact your local Isuzu dealer for an appointment to have the one-time service performed. At the time of this service, the OBD system will be inspected again and any necessary repairs performed free of charge. This is in addition to the free oil change and the replacement of emission components. Isuzu will send you a reminder notice about the one-time service on the ninth anniversary of the introduction of the model year of your vehicle.

What to do if you feel this notice is in error:

This notice was sent to you according to the most current information we have available. If you no longer own the Isuzu referred to in this notice or some information in this notice is incorrect, please fill out and return the included, postage-paid information Change of Address Card. This will help us to update our records.

If you have questions:

If you have any questions about this notice, or you need assistance with contacting a Isuzu dealer, please call the Isuzu Care Team Line at 1-800-643-4070.

Sincerely,

American Isuzu Motors Inc.