Engine - MIL ON, DTC P0300 Set

BULLETIN NUMBER:
SB00-04-S003

ISSUE DATE:
AUGUST 2000

GROUP:
ELECTRICAL

SPARK PLUG WIRE WARRANTY EXTENSION

AFFECTED VEHICLES

^ All 1998 1999 Hombre (TH) equipped with 2.2L L4

SERVICE INFORMATION

Condition:

Customers of 1998 and 1999 model year Isuzu Hombre trucks, equipped with 2.2L engine, may experience illumination of the "Service Engine Soon" (SES) light and code P0300 (general misfire), with driveability complaints of engine misfire, rough idle and hesitation. These conditions may be due to spark plug wire failure.

Possible Cause:

The cause of this condition may be improperly seated boots or loose spark plug wire terminals as a result of spark plug wire side loading, especially at the # 2 and # 3 wire connections.

Correction:

This warranty extension covers the spark plug wire failure condition described above for a period of 7 years or 70,000 miles, whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. The repairs will be made at no charge to the customer.

SERVICE PROCEDURE

Refer to the appropriate Workshop Manual for Engine Driveability Diagnostics and Spark Plug Wire Replacement.

IMPORTANT:
The # 2 and # 3 spark plug wire positions are more susceptible to side loading conditions and are typically the only wires needing replacement.





PARTS INFORMATION

WARRANTY CLAIM INFORMATION





Use the NEW labor operation shown.

Labor Time includes administrative time allowance.

CUSTOMER NOTIFICATION





Customers will be notified of this special policy on their vehicles by American Isuzu Motors Inc (see copy of typical customer letter included with this bulletin actual letter may vary slightly).

REIMBURSEMENT

Customer requests for reimbursement of previously paid repairs to correct spark plug wire failure are to be submitted prior to or by May 31, 2002 (this time limitation may be longer depending upon the law in your state/province/country). Repairs must have occurred within the 7 years of the date that the vehicle was originally placed in service, or 70,000 miles, whichever occurs first.

When a customer requests reimbursement, they must provide the following:

Proof of ownership at time of repair, original paid receipt confirming the amount of repair expense(s), a description of the repair, and the person or entity performing the repair. Mail the information to American Isuzu Motors Inc., National Customer Relations Department, 13340 183rd Street, Cerritos, CA 90702-6007.

Previously paid charges for diagnosis and/or replacement of other parts directed at repairing this condition will not be considered for reimbursement.





Disclaimer