Recall - Head Impact Protection: Overview

BULLETIN NUMBER:
SB00-11-S003

ISSUE DATE:
JULY 2000

GROUP:
BODY

HEAD IMPACT PROTECTION SAFETY CAMPAIGN 00V-121

CAMPAIGN IDENTIFICATION NUMBER

Number 00V-121 has been assigned to this campaign. This number will appear on all communications and documentation of any nature dealing with the campaign.

AFFECTED VEHICLES
1999 Rodeo (UE) models with the following VIN Range: X4300040 - X4384458

SERVICE INFORMATION

National Highway Traffic Safety Administration (NHTSA) has notified Isuzu of its conclusion that certain 1999 Isuzu Rodeo vehicles do not comply with one of the new performance requirements of Federal Motor vehicle safety standard 201, relating to Head Impact Protection.

In testing conducted for the NHTSA, with the sun visor unlatched and placed flat against the front windshield, a dummy head form propelled into the roof registered a head injury criterion above the maximum level allowed by the standard.

This condition could create an increased risk of head injury in a crash.

Correction:
To remedy this condition, remove and replace with a new Driver and Passenger A-Pillar Trim Cover, add a new Driver and Passenger Upper Spacer Assembly, Hose 0 - Flex Plate Assembly, A-Pillar Finisher, and Sun Visor Plate and Washer.

DEALER RESPONSIBILITY

Isuzu dealers must service all affected vehicles at no charge to the owner, regardless of mileage, age of vehicle, or ownership.

Whenever a vehicle subject to this campaign is in a dealer's vehicle inventory, or arrives at a dealership for service, the dealer must take the necessary steps to ensure that this campaign correction has been made before selling or releasing the vehicle.

All unsold new vehicles in dealer's possession and subject to this campaign must be held and repaired per the service procedure in this Campaign Bulletin before customers take possession of their vehicles.

OWNER NOTIFICATION

American Isuzu Motors Inc. (AIMI) will send a notification letter to owners of affected vehicles already retailed (See Enclosed Copy). Dealers should follow up with vehicle owners by sending a Campaign Reminder Notice (AIMI SVCF-1052) to all vehicle owners listed in the AIMI Campaign Report AWS 123-1A. Dealers may obtain these postcards from their Regional Office.





PARTS INFORMATION





WARRANTY CLAIM INFORMATION
Use the following new labor operation:

Use Trouble Code 07 (Campaign Bulletin) for this Labor Operation. Labor Time includes administrative time allowance.





WARRANTY CLAIM SUBMISSION INFORMATION

For your convenience please use the information when submitting your warranty claim as shown in the table:





DISCLAIMER