Hood - Rattles At Corners

BULLETIN NUMBER:
SB01-11-S007

ISSUE DATE:
AUGUST 2001

GROUP:
BODY

HOMBRE HOOD RATTLE
(Install Spring Washer)

AFFECTED VEHICLES:
1997 - 2000 Hombre (TH) pickup

SERVICE INFORMATION

Condition:

Some customers may comment on a rattle coming from either or both front corners of the instrument panel near the hood hinge areas. This noise may often be mistaken for a loose shock absorber. The rattle may be heard when driving over rough roads and is most noticeable when the road surface creates a side-to-side vehicle motion.

Possible Cause:

Excessive clearance at the hood hinge attaching bolt may cause this condition. The excessive clearance allows the hood hinge to make metal contact with the hood hinge bracket which produces a rattling noise.

Correction:

Install a new hood hinge washer using the procedure described in the bulletin.

SERVICE PROCEDURE

1. Park and secure the vehicle.

2. Open and support the hood.





3. Remove the bolt securing the air inlet grille panel to remove the air inlet grille panel. (Figure 1)





4. Remove the hood hinge attaching bolt. (Figure 2)

5. Insert the new hood hinge (spring) washer onto the hood hinge attaching bolt. (Figure 2)

6. Install the bolt and tighten to the specified torque of 18 lb ft (25 Nm).

7. Install the air inlet grille panel and bolt.

8. Close the hood and return the vehicle to the customer.





PARTS INFORMATION

WARRANTY CLAIM INFORMATION





Use the new labor operation as shown.

Labor Time includes administrative time allowance.

WARRANTY CLAIM SUBMISSION INFORMATION





For your convenience please use the information shown when submitting your warranty claim.





DISCLAIMER